ReconcileBook

Privacy Policy

Last updated: August 29, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account Information: Name, email address, company information
  • Financial Data: Bank transactions, invoices, reconciliation data
  • Usage Data: How you interact with our platform
  • Communication: Support requests and feedback

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process bank reconciliations and generate reports
  • Send invoice reminders and collection notices
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Send important service updates and notifications

3. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmission
  • Secure data centers with physical and digital security
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Data backup and disaster recovery procedures

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Request information about how we process your data

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: alex@usealgomind.com