Have questions about ReconcileBook? Need help with your account? We're here to help you succeed.
Chat with our support team during business hours
Available 9 AM - 6 PM EST
Get faster response times for urgent issues
Email support available 24/7
We typically respond to all inquiries within 2-4 hours during business hours. For urgent technical issues, please include "URGENT" in your email subject line.
You can start using ReconcileBook in under 5 minutes. Simply sign up, upload your CSV file, and our AI will begin matching transactions immediately.
We support CSV files from all major banks and accounting software. If you have a different format, contact us and we'll help you convert it.
Absolutely. We use bank-level encryption and security measures. Your data is never shared with third parties and is stored securely in our enterprise-grade infrastructure.